1. DAY ISTANBUL – ROME
We meet at the Pegasus Airlines counter at Sabiha Gökçen Airport International Departure Terminal. After baggage and ticket procedures, we fly with Pegasus Airlines' scheduled flight. Following our arrival, we will take a panoramic city tour of Rome with our private bus waiting at the airport. During our city tour, we will visit the Castel Sant’Angelo where Cem Sultan was imprisoned, the Venice Square where Mussolini addressed the public, the II. Vittorio Emanuele monument, the Colosseum that hosted gladiatorial battles, the Trevi Fountain famous from the Sweet Life movie, the Spanish Steps made up of 135 steps, and the Spanish Steps which also features the Sunken Ship Fountain. After the tour, we will transfer to our hotel. Overnight at our hotel.
2. DAY ROME
After breakfast at the hotel, we have free time. Guests who wish can join the **extra** tour organized by our guide, **Outlet & Lakes Region & Vatican Tour** (70€ per person). After visiting the beautiful region where the popes lived during the summer and the village of Nemi famous for its wild strawberries, we will have free time for shopping at Italy's famous Castel Romano Outlet. Then we will head to St. Peter's Square, considered the center of Christianity. After our arrival, we will have free time to visit the Basilica and the Square. Guests who wish can join the **extra** tour organized by our guide, **Rome by Night Tour** (30€ per person). Overnight at our hotel.
3. DAY ROME – FLORENCE
After breakfast at the hotel, we head to Florence. Guests who wish can join the **extra** tour organized by our guide on the way, **Orvieto Tour** (30€ per person). After seeing the historic town center and Orvieto Cathedral in Orvieto, which holds an important place in Italy's art and history, we will proceed to Florence. Upon arrival, we will have a **panoramic city tour of Florence**. Our tour will include the Arno River, which divides Florence, the Ponte Vecchio bridge famous for its jewelers, Palazzo Vecchio where the Medici family ruled Florence, Piazza Della Signoria which houses the Hercules and David sculptures, and the Santa Maria del Fiore Cathedral with Italy's 3rd highest dome along with its famous Baptistry. After the tour, we will transfer to our hotel in Montecatini. Overnight at our hotel.
4. DAY FLORENCE
After breakfast at the hotel, we have free time. Guests who wish can join the **extra** tour organized by our guide, **Pisa & Portofino Tour** (100€ per person). Our tour will include the Leaning Tower of Pisa and the Miracoli Square, after which we will take a boat to the world-famous Portofino village, which is the subject of many songs. You will not get enough of this small town located within the national park. After the tour, we will transfer back to the hotel. Overnight at our hotel.
5. DAY FLORENCE – VENICE
After breakfast at the hotel, we head to Venice. Guests who wish can join the **extra** tour organized by our guide on the way, **Bologna Tour** (30€ per person). Our tour will include Piazza Maggiore, the central square of Bologna, the Fountain of Neptune located right behind the square, the Old Stock Exchange Building, Europe's first university building, Quadrilatero (the old market), and the Garisenda and Asinelli towers that have become symbols of Bologna. After the tour, we will move on to the city of Venice. Upon arrival, we will have a **panoramic city tour of Venice**. After arriving at Tronchetto Square, we take a short ferry ride to St. Mark's Square. During the city tour, we will visit the famous St. Mark's Square and Basilica, the Bridge of Sighs where prisoners looked back at Venice one last time before entering jail, the Grand Canal and the Rialto Bridge over it, the Doge's Palace, the Bell Tower, and the Church of San Giorgio Maggiore. After the tour, we have free time. Guests who wish can join the optional **Gondola Tour** (30€ per person) organized by our guide. After free time, we will transfer to the hotel. Overnight at our hotel.
6. DAY VENICE – BOLOGNA – ISTANBUL
After breakfast at the hotel, we will transfer to Bologna Airport depending on our flight time. After completing baggage and check-in procedures, we fly to Istanbul with Pegasus Airlines' scheduled flight. This concludes our tour and services.
GENERAL TERMS
1- General Terms are an integral part of the tour program and cannot be considered independently of the tour program.
2- In case sufficient participation is not achieved for the trip; Wtatil can cancel the tour up to 21 days before the travel date. In such a case, the cancellation information will be communicated to the guest. The full amount of the tour price will be refunded to the guest. In the case of refunds for additional services purchased outside the tour; the domestic flight connections purchased from Wtatil will also be refunded to the guest, and if visa services were requested using travel health insurance, since these services have been used, they will not be refunded to the guest. If the guest purchased the domestic flight connection from an independent service provider different from Wtatil, they cannot request any refund from Wtatil in the event that the trip is canceled by Wtatil. The guest accepts in advance any financial and moral losses that may arise from the cancellation of the tour when purchasing the tour and cannot hold Wtatil responsible.
3- In case sufficient participation is not achieved for the trip, Wtatil reserves the right not to cancel the tour as a goodwill gesture. In this case, the guidance service included in the package will only cover airport transfers for the round trip abroad.
Cancellation and Change
4- Guests have the right to cancel without penalty by notifying Wtatil in writing up to 30 days before the departure date, except for plane tickets that have been paid and/or guaranteed by Wtatil to the airline. In case of cancellation less than 31 days before the start date of the trip, a penalty of 50% of the remaining tour price will be applied based on the price of the plane ticket, and in case of cancellation within 15 days or less before the start date of the trip, the entire tour price must be forfeited as a penalty. In the event of a cancellation request, since the refund conditions for additional services such as domestic flight connections, visa services, and travel health insurance may vary depending on the time of the cancellation request, it is necessary to inquire beforehand about the refund process. Wtatil cannot provide any guarantees regarding the refund of additional services.
Guiding Services and Extra Tours
5- The days and times of the tours specified in the program may be changed by the guide according to the opening/closing status of museums and historical sites at the places to be visited and weather conditions. Different guides may accompany guests during the tours.
6- The panoramic city tours included in the tour package are the short tours conducted for general promotion of the cities and last a maximum of 2-3 hours and do not include entrance to museums or historical sites. Panoramic tours are not the responsibility of Wtatil in cases where they cannot be conducted due to local authorities restricting access, closed roads because of any event, or where the tour cannot be carried out due to weather conditions. Some tours may be conducted by public transport or on foot in areas where vehicle entry is not allowed or due to closed roads, where possible.
7- Our guide may make changes to the days of city tours and/or additional tours according to the number of participants and the closure status of museums and sites, as well as in response to changes in flight times.
8- The precautions to be taken for tours conducted with speed boats include avoiding heavy meals just before boarding and not drinking excessive amounts of water. Guests with stomach, back, neck complaints, and pregnant guests should inform their guides of their conditions.
9- No refunds will be given for services included in the fees if guests do not participate in the tour or dining services.
Regarding Flights
10- Wtatil acts as an intermediary agency between the airline and the passenger, and in case of any disputes, the relevant provisions of Turkish legislation, as well as the Hague Protocol and the Warsaw Convention, will apply.
11- Delays or changes in flight times may occur on scheduled and charter flights. Wtatil is obliged to inform of these changes as soon as possible. The passenger has purchased the trip accepting the risk of changes/cancellations to flight times.
12- Children aged 0-2 only pay the airport tax.
13- According to airline rules, if the outbound flight ticket, purchased as a round trip, is not used, the return flight will be canceled by the airline.
14- Check-in and boarding procedures for participants in plane tours are personal responsibilities, and these must be completed by guests at airports, relevant airline counters, or online via the airline's official websites before the flight.
15- Last-minute delays and gate changes in flights are announced audibly at the airports and displayed on information boards in the area. This information must be monitored directly by the guests.
16- Wtatil is not responsible for passengers who are not present at the specified airport at the required times according to airline regulations or who fail to complete check-in and boarding procedures in time, or for those who complete these procedures on time but do not board the flight. All costs related to obtaining new flight tickets to participate in the tour for guests who have missed their flight, as well as transfers in the destination area, etc., are the responsibility of those guests.
17- The general baggage allowance on departing flights from Turkey is 20 kg. This weight may vary by airline and destination country. If there are domestic flights in the destination country, the baggage allowance for these domestic flights may drop to 15 kg. Excess baggage weight/price rules are determined by the airlines and are not the responsibility of Wtatil.
18- For guests wishing to upgrade their plane tickets with miles (to business or first class); upgrades can be made depending on availability after the tickets are issued. No guarantee of uprade is given for each flight. Check if the tickets for the program are in upgradeable class.
19- Some airlines may charge additional fees for food and beverage service and online check-in.
Other Matters
20- Wtatil will not accept responsibility for any changes or cancellation made by guests directly communicating with the hotel. In this case, Wtatil's cancellation conditions will apply.
21- In cases where the hotel(s) are specified by category information only without specifying names in the tour program, or if there are alternative options presented for the same destination, the hotel will be communicated to the guest by Wtatil 48 hours before the departure of the tour.
22- Hotels may be located more than the specified distances during special periods such as fairs, congresses, concerts, events, sports tournaments, etc. In such a case, Wtatil will inform 15 days before the tour's departure date.
23- When registering for the purchased tour, the guest must correctly enter/declare the name as it appears on the passport, date of birth, and passport number in the system. Plane tickets are issued according to this information. Any penalty for cancellation or changes arising from incorrect information will be charged to the guests.
24- To be able to use your mobile phones abroad, make sure your phone is enabled for international use before leaving Turkey and check with the company your line belongs to.
25- The hotel check-in time is 15:00, and the check-out time is 12:00.
26- Any requests regarding the room, such as high floor, close to common areas, smoking/non-smoking, bed type, are communicated by Wtatil to the hotel. While efforts are made to ensure that the booked rooms comply with the guest’s preferences, fulfillment of these requests depends on room availability at the time of check-in and cannot be guaranteed by Wtatil.
27- Breakfast offered at hotels may differ from the rich breakfasts commonly found in Turkish cuisine. It is typically presented in a limited selection consisting of butter, jam, bread, tea, or coffee, commonly referred to as continental breakfast, and may be served in a separate room designated for groups.
28- In some situations, there may be a double bed instead of a twin bed. Most European hotels offer rooms with two beds that can be joined when necessary.
29- Child and extra bed policies may vary depending on each hotel and room types.
30- All extra beds and baby cribs are provided upon request and based on the hotel’s availability and must be approved by the hotel.
31- The capacity for additional beds or baby cribs in the room is one (maximum).
32- In triple rooms, there is an additional bed arrangement; the bed assigned to the 3rd person in such rooms is smaller than standard beds. Triple rooms consist of 1 large bed + 1 additional bed. Additional beds consist of pull-out beds or beds commonly referred to as coach beds. Our guests accept that due to the additional beds added to standard rooms and/or reservations with children there may be congestion and bed type issues in the rooms.
33- If the number and age of children staying with adults in hotel reservations are incorrectly stated by guests, the relevant hotels may charge additional fees. In such cases, the responsibility lies with the guest who made the incorrect declaration. The hotel may request identification for age verification for children.
34- In reservations with 2 adults + 1 child, there may not be a separate bed for the child. Child prices only apply if the child stays with two adults. Discounts for children apply only for the "single child" who fits the age group and stays with two adults.
35- Daily currency fluctuations are reflected in TL prices. The rates valid at the time of payment apply. Any additional requests and some extra services (mini-bar, ironing, etc.) at the hotel are subject to additional charges by the hotel. These expenses are not included in the charges at the time of purchase and are paid directly to the hotel during your stay.
36- Some countries have different practices regarding city, tourism, or local taxes. All taxes, such as city or tourism taxes currently applied, will be collected by the hotel from the guest upon entry or exit.
37- The distances given in the programs are map-based. Travel times may be extended due to factors such as traffic, weather conditions, the geographical location of the visited country, road work, and conditions.
38- Wtatil may change the order of cities in the program or the main airline to be flown if necessary or in mandatory cases, without altering the program's content.
39- Guests participating in the tour are responsible for their personal belongings, bags, suitcases, passports/identifications, and Wtatil is not responsible for lost/stolen items. In cases where forgotten items are found, the expenses for returning the items to the country and/or person will be borne by the item owner.
40- Participants in the tour are required to carry their travel health insurance policy and any medications and reports related to health issues with them.
41- For any possible extra expenses, upon checking into the hotel, a deposit may be requested, which is officially regulated and requires a photo ID/passport and a credit card or cash. The refund of the requested deposit at check-out is a matter between the hotel and the guest, and Wtatil does not interfere in this process.
Visa and Passport
42- There is no visa requirement for Turkish citizens.
43- Guests’ passports must be valid for at least 6 months from the end date of travel.
44- To ensure that entry-exit stamps can be impressed on the passport at customs crossings/border gates, there must be at least 2 blank pages in the passport.
45- Being exempt from visa requirements for entry into the countries in this tour does not imply the right to enter/exit. The passport police have the authority not to allow you entry/exit into/from the country, and Wtatil is not responsible for this; responsibility lies with the passenger.
46- Non-Turkish citizens or those with dual citizenship who will participate in the tour using a passport from another country must personally consult the relevant consulates regarding the visa procedures imposed by the destination country for the passport they will use; otherwise, Wtatil will not be held responsible for any resulting consequences.
47- To avoid problems with customs police at the border of the country to be visited due to torn, worn, wet, and/or similarly damaged passports, it is necessary to renew the passports. In such cases, the responsibility lies with the passengers.
48- Guests under 18 years old traveling alone or with only one parent may be asked by police officers to provide a document showing the joint consent of both parents during entry-exit from the country; therefore, it is advisable for guests under 18 and their parents to pay attention to this matter.