- Economy class flight ticket on the special flight of Freebird Airlines from Istanbul (IST) – Bari (BRI) / Ancona (AOI) – Istanbul (IST) - Airport taxes - 7 nights accommodation with breakfast in 3-star hotels - Airport-hotel-airport transfers - All intercity transfers - Panoramic city tours of Naples, Venice, Florence, and Rome - Professional Turkish Guiding Services

- Vaporetto Fee and Venice Tourist Tax (20€ per person) – Must be paid in the area during the tour. - City Taxes (30€ per person) – Must be paid in the area during the tour. - Visa fee and service charge. - Travel Health Insurance. - International departure tax. - Lunch, dinner, and other meals. - Hotel extras and personal expenses. - Extra tours, additional tours along the route, and optional activities. - Entrance fees for museums and archaeological sites. - All services not specified as included in the price.

GENERAL TERMS

1- The General Terms are an integral part of the tour program and cannot be considered independently of the tour program.

2- In case of insufficient participation for the trip, Wtatil may cancel the tour up to 21 days before the trip date. In such a case, the cancellation information will be communicated to the guest. The full tour fee will be refunded to the guest. For additional services purchased outside the tour; domestic connecting flights purchased from Wtatil will also be refunded to the guest, while the visa service and travel health insurance used for visa application on behalf of the guest cannot be refunded as these services have been utilized. If the guest has purchased the domestic connection flight from a different provider independent of Wtatil, in case the tour is canceled by Wtatil, the guest cannot claim any refund from Wtatil. The guest accepts in advance the material and moral losses that may occur due to the cancellation of the tour when they purchase the tour, and Wtatil cannot be held responsible.

3- In the event of insufficient participation for the trip, Wtatil reserves the right to show goodwill and not cancel the tour. In this case, only the international round trip airport transfer is covered by the package for the guests.

Cancellation and Changes

4- Our guests have the right to cancel without penalty by notifying Wtatil in writing up to 30 days before the tour departure date, except for airline tickets that have been paid and/or obligated to the airline. If there is less than 31 days remaining to the start date of the trip, the guest can cancel by paying a penalty equal to 50% of the remaining tour fee from the airline ticket price, and in case of cancellation 15 days or less before the start date of the trip, they can cancel by paying the full amount as a penalty. In case of cancellation requests, the refund conditions for additional services such as domestic connections, visa services, and travel health insurance may vary depending on the time the cancellation request is made, so it is necessary to inquire in advance about refunds. Wtatil cannot make any commitments regarding refunds for additional services.

Guidance Services and Extra Tours

5- The days and times of the tours specified in the program can be changed by the guide according to the opening/closing status of the museums and historical sites in the destinations and the weather conditions. Different guides may accompany our guests during the tours.

6- The panoramic city tours included in the tour package are made only for the general introduction of the cities and are conducted as panoramic tours without museum and historical site admissions through insider narration by a guide, lasting a maximum of 2-3 hours. Panoramic tours, including other tours specified in the program, are not the responsibility of Wtatil if they cannot take place due to local authority restrictions on visiting or entering at the scheduled day and time, if the tours are rendered impossible due to weather conditions, or if there are closed roads due to any event. Some tours may be done by public transport or on foot where there are closed roads or where vehicle access is allowed.

7- Our guide may change the days of the city tour and/or additional tours according to the content of our tours, the number of participants, and the status of the museum and historical sites being closed. This situation also applies in case of changes that occur in flight times.

8- Important points to consider for our tours with speedboats; heavy meals should not be consumed just before boarding the boat and excessive amounts of water should not be drunk. Guests with complaints regarding their stomach, back, and neck, as well as pregnant guests, should inform their guides of their conditions.

9- There is no refund for participation in the services included in the prices such as tours or meals if they are not attended.

Regarding Flights

10- Wtatil acts as an intermediary between the airline and the passenger, and in case of any disputes, the relevant provisions of Turkish law, as well as the Hague Protocol and the Warsaw Convention will apply.

11- Delays or changes in flight times may occur on scheduled and charter flights. Wtatil is obliged to notify these changes as soon as possible. The passenger accepts the risk of changes/cancellations of their flight time when purchasing the trip.

12- Children aged 0-2 only pay the airport tax fee.

13- According to airline rules, if the outbound flight of a round-trip ticket is not used, the return flight is canceled by the airline.

14- Check-in and boarding procedures that need to be performed by participants in tours with flights are personal transactions and must be completed by the guests at the airports or online at the relevant airline counters before the flight.

15- Last-minute delays and gate changes during flights are announced audibly at airports and shown on information boards in the area. This information must be followed by the guests themselves.

16- Wtatil is not responsible for guests who are not present at the specified airport at the times indicated in accordance with airline rules for participation in the tour, who do not carry out check-in and boarding procedures on time, or who carry out these procedures on time but fail to board the plane. All expenses for obtaining new round-trip tickets for misfortunate guests missing their flight and arranging transfers in the destination area, etc., will be at their own expense.

17- In general, the luggage weight limit for outbound flights from Turkey is 20 kg. This weight may vary depending on the airline and the destination country. If there are domestic flights in the destination country, this weight limit may drop to 15 kg. Excess baggage weight/price rules are determined by the airlines and are not the responsibility of Wtatil.

18- For guests wishing to upgrade their plane tickets with their miles (to business or first class); upgrades can be made following the airline's availability (check the airline you are a member of) once tickets are issued. There is no guarantee of mileage for every flight. Ensure to check if the program’s tickets are of an upgradeable class.

19- In some airlines, meal service and online check-in may incur additional charges.

Other Matters

20- Wtatil will not accept any responsibility for any alteration or cancellation processes made directly by the guest with the hotel. In such a case, the cancellation conditions of Wtatil will apply.

21- In cases where hotels are provided with only category information without specific hotel names stated in the tour program and/or options are offered for the same destination, Wtatil will inform the guest 48 hours before the trip departure.

22- During special periods such as fairs, congresses, concerts, events, sports tournaments, etc., hotels may be located farther than the indicated locations or kilometers. In such cases, Wtatil will inform the guest 15 days before the departure date of the tour.

23- At the time of registering for the purchased tour, the guest must accurately enter the name as it appears on the passport, date of birth, and passport number into the system. Flight tickets will be issued based on this information. Penalty fees for any cancellations or changes in the flight tickets due to incorrect information provided will be passed on to the guests.

24- To use your mobile phones abroad, please check with the service provider before leaving Turkey to ensure your phone is enabled for international use.

25- The check-in time for accommodation at hotels is 3:00 PM, and the check-out time is 12:00 PM.

26- Requests related to the room (higher floor, near public areas, smoking/non-smoking, bed type) made by Wtatil will be communicated to the hotel. Although care is taken to meet the preferences of guests regarding reserved rooms according to the hotel's availability, Wtatil cannot guarantee that these requests can be fulfilled.

27- The breakfast provided by hotels may differ from the rich breakfast that is customary in Turkish cuisine. It is generally served as a continental breakfast consisting of limited options such as butter, jam, bread, tea, or coffee, and may be served in a separate room designated for groups.

28- In some cases, a double bed may replace a twin bed room. Most European hotels offer twin rooms that can be combined if necessary.

29- The child and extra bed policy may vary for each hotel and room type.

30- Any extra bed and baby cot will be provided upon request and based on hotel availability and must be approved by the hotel.

31- The capacity for extra beds or baby cots in the room is 1 (maximum).

32- In triple rooms, an extra bed application is available; the bed allocated to the 3rd person in these types of rooms is smaller than standard beds. Triple rooms consist of 1 large bed + 1 extra bed. Extra beds are composed of pull-out and foldable beds known as coach beds. Our guests acknowledge that they accept the potential tightness in rooms due to extra beds and/or the bed types as a result of booking a triple room and/or reservations with children.

33- If the number of children and their ages staying with adults are incorrectly declared during hotel reservations, relevant hotels may charge additional fees. In this case, the responsibility lies with the guest who provided incorrect information. The hotel may request identification for age verification for children.

34- In reservations for 2 adults + 1 child, there may not be a separate bed for the child. Child prices are only valid when the child is staying with two adults. Child discounts apply only to the "single child" within the age group staying beside two adults.

35- Daily currency exchange rates are reflected in the TL prices. The rates valid at the time of payment apply. Additional requests and some extra services (minibar, ironing, etc.) provided by the hotel will be subject to extra charges. These expenses will not be included at the time of purchase and must be paid directly to the hotel during your stay.

36- Some countries have different practices regarding city, tourism, or local taxes. Any city, tourism, or other taxes currently applicable will be collected from the guest by the hotel during entry or exit.

37- The distances provided in the programs are based on maps. Travel times may extend due to conditions such as traffic, weather conditions, geographical location of the visited country, and road works.

38- Wtatil may change the order of cities in the program and the main airline to be used without altering the content of the program in cases of mandatory situations or deemed necessary.

39- The personal belongings, bags, luggage, passports/identities of the participants in the tour are the sole responsibility of the guests, and Wtatil is not responsible for forgotten/lost/stolen items. In case any forgotten items are found, the costs to deliver them to the country and/or person will be at the expense of the item owner.

40- Tour participants are required to carry their travel health insurance policies and any relevant medications or reports with health issues.

41- For any possible extra expenses, a photo ID/passport issued by official institutions and a credit card or cash deposit may be requested by the hotel upon check-in. The refund of the deposit requested during check-out is a transaction between the hotel and the guest, and Wtatil does not intervene in this process.

Visa and Passport

42- There is no visa requirement for T.C. citizens.

43- Our guests must have their passports valid for at least 6 months from the date of the end of travel.

44- For customs clearances/border crossings, there must be at least 2 blank pages in the passport for the entry-exit stamps.

45- Being exempt from visa requirements for entry to the countries on this tour does not mean that entry/exit can be accomplished; the passport police have the authority to refuse entry/someone from exiting the country, and Wtatil is not responsible for this situation; the responsibility lies with the traveler.

46- Guests who are not Turkish citizens or who have dual citizenship and will participate in the tour using another country’s passport must consult the relevant consulates directly regarding the visa procedures applied by the country they will travel to; otherwise, Wtatil will not be responsible for any resulting consequences.

47- To avoid issues with customs officers at the border of the visited country due to torn, worn, wet, or similarly damaged passports, passports must be renewed. In this case, the responsibility lies with the traveler.

48- Guests under 18 years of age traveling alone or with only one parent should be sensitive to obtaining a joint consent document from both parents, as they may be asked for it by officials during entry and exit from the country.